PHILOSOPHY
Trust | Integrity | Communication | Respect
Experience determines best practices. In 19 years of successful and challenging transactions, we've developed a philosophy forged by four principles that serve as a solid foundation that guides our everyday interactions with Clients, fellow realtors, and home professionals.
This philosophy sets Connect Hawaii apart in the industry. It allows us to build lasting relationships and support Clients’ real estate needs at every life stage. These values reflect a higher standard of care that translates to an exceptional real estate experience for everyone.
PHILOSOPHY
guiding principles
Over her 19 year career, through successful and challenging transactions Minoo's developed best practices that highlight these founding values. Her philosophy sets her apart from the crowd. Ultimately, these standards translate to exceptional real estate experiences and outcomes for her Clients and exceptional reputation within the industry.
Through successful and challenging transactions we develop best practices. Our philosophy is forged by four principal values that serve as the foundation that guides us everyday in our interactions with Clients, fellow realtors, and home professionals.
This philosophy sets Connect Hawaii apart in the industry, allowing us to build lasting relationships and support Clients’ real estate needs at each lifestage. The values reflect our higher standard of care that translates to exceptional real estate experiences.
TRUST
LASTING RELATIONSHIPS ARE WORTH THEIR INVESTMENT
Clients need to trust their Agent to be ethical, proactive and professional. Equally a Realtor needs to trust their clients to be honest, transparent and loyal in order to give the highest level of service and best represent them with the cooperating Broker, escrow and vendors. Trust established from Day 1 is the most effective way to ensure success. Real Estate is a team sport, we win when we work together.
INTEGRITY
BE KIND, YOU NEVER KNOW WHEN YOU'RE GOING TO NEED HELP
There is no faster karma than real estate karma. In negotiations if a Party strikes too hard at first, it can prematurely stop a deal or make it very difficult. Starting off on fair footing and maintaining an equilibrium throughout a transaction with a give and take is key. There are times a Buyer needs the Seller's assistance to authorize an extension.
At times a Seller may have to rely on a Buyer's graciousness to agree to a leaseback. If both Parties see things from the other's perspective they can support each other and address concerns as they arise. Guaranteed, if parties mutually start a transaction with integrity it is bound to be a positive experience.
COMMUNICATION
ASSESS, MAKE RECOMMENDATIONS & EMPOWER CLIENTS TO DECIDE
A great realtor navigates clients through tough decisions and challenging situations by identifying an issue, offering options, making a recommendation and allowing Clients to determine the best course of action for their unique circumstance.
Who knows you best? You! We take the time to explain the options and scenarios available. As well as their consequences so Clients can decide for themselves the best course of action for their unique circumstance. Minoo shared, "Clients who know their options, make well founded decisions. Which translates to increased confidence and a positive real estate experience.”
RESPECT
WE TAKE CARE OF PEOPLE
With the advent of HD video home tours and access to real property information online, the Realtor's role has evolved from sales to trusted advisor. We have the opportunity to get to know you and understand your needs. This happens when we are and respect the individual
Real estate entails a myriad of complex situations that require a Realtor with a wide ranging skill set and broader perspective, more than just pure sales training. Assisting a family through a divorce or death takes sensitivity and compassion. An exceptional Realtor cares and respects your journey to guide you through each chapter. There's no need for hard sales tactics when you put your Client first and respect each other.
LASTING RELATIONSHIPS ARE WORTH THEIR INVESTMENT
TRUST
Clients need to trust their Agent to be ethical, proactive and professional. Equally a Realtor needs to trust their clients to be honest, transparent and loyal in order to give the highest level of service and best represent them with the cooperating Broker, escrow and vendors. Trust established from Day 1 is the most effective way to ensure success. Real Estate is a team sport, we win when we work together.
BE KIND, YOU NEVER KNOW WHEN YOU'RE GOING TO NEED HELP
INTEGRITY
There is no faster karma than real estate karma. In negotiations if a Party strikes too hard at first, it can prematurely stop a deal or make it very difficult. Starting off on fair footing and maintaining an equilibrium throughout a transaction with a give and take is key. There are times a Buyer needs the Seller's assistance to authorize an extension.
At times a Seller may have to rely on a Buyer's graciousness to agree to a leaseback. If both Parties see things from the other's perspective they can support each other and address concerns as they arise. Guaranteed, if parties mutually start a transaction with integrity it is bound to be a positive experience.
ASSESS, MAKE RECOMMENDATIONS & EMPOWER CLIENTS TO DECIDE
COMMUNICATION
A great realtor navigates clients through tough decisions and challenging situations by identifying an issue, offering options, making a recommendation and allowing Clients to determine the best course of action for their unique circumstance.
Who knows you best? You! We take the time to explain the options and scenarios available. As well as their consequences so Clients can decide for themselves the best course of action for their unique circumstance. Minoo shared, "Clients who know their options, make well founded decisions. Which translates to increased confidence and a positive real estate experience.”
WE TAKE CARE OF PEOPLE
RESPECT
With the advent of HD video home tours and access to real property information online, the Realtor's role has evolved from sales to trusted advisor. We have the opportunity to get to know you and understand your needs. This happens when we are and respect the individual
Real estate entails a myriad of complex situations that require a Realtor with a wide ranging skill set and broader perspective, more than just pure sales training. Assisting a family through a divorce or death takes sensitivity and compassion. An exceptional Realtor cares and respects your journey to guide you through each chapter. There's no need for hard sales tactics when you put your Client first and respect each other.
Be Kind and Fair You Never Know When You're Going To Need Their Help
Fairness & Logic
There is no faster karma than real estate karma. In negotiations if a Party strikes too hard at first, it can prematurely sour a deal. Always start off on fair footing and maintain an equilibrium of give and take. There are times during a transaction a Buyer needs the Seller's assistance to authorize an extension in obtaining Final Loan Approval.
Reversely, a Seller may have to rely on a Buyer's graciousness to agree to a leaseback at the end of a transaction. If both Parties can see things from the other's perspective they can give support and enjoy a smooth transaction and successful closing. Being fair, generous and logical from the start ensures an excellent transaction.
Reversely, a Seller may have to rely on a Buyer's graciousness to agree to a leaseback at the end of a transaction. If both Parties can see things from the other's perspective they can give support and enjoy a smooth transaction and successful closing. Being fair, generous and logical from the start ensures an excellent transaction.
- Advisor/Representative
- Trust
- Communication
- Fairness
What Our Clients Are Saying
Experienced, proactive, knowledgeable, with integrity - Minoo guided us through the purchase of a wonderful home in Kailua- Kona. WE HIGHLY RECOMMEND HER for all of your real estate needs! MAHALO MINOO!
Minoo is absolutely amazing! She was on top of every one of our needs. She is responsive and very professional. Our transaction was so easy and fast, this is a direct result of Minoo’s dedication towards her clients. If you have any doubts about your current realtor, give Minoo a call, you will not be disappointed.
One word to describe Minoo....AWESOME! I was blessed to be referred to Minoo, from the moment our family met her, she made us feel warm and welcomed. She's very knowledgeable, never pushy and trustworthy. She sold my in-laws house in a couple of days!! She also helped us purchase our new home. I totally recommend Minoo!! Mahalo and we love you Minoo!!
I've bought and sold many houses, Minoo is the best Broker I've worked with. She has a customer focus that is a benchmark I wish others had. Her professionalism and drive is refreshing when so many seem to be part time in the real estate business. Being a standout in a washed out business is difficult to do, but she has nailed it.